In salon and online Creative Business consultancy services across the UK
Anyone who really knows what it takes to run a salon will tell you that it’s hard work.
There’s so much more to it than keeping your clients happy. You need to manage and grow your team, find the right products and services (at the right price), stay on top of your accounts and, of course, market your salon to keep new clients coming in.
No one told you they’d be quite so much to do when you first decided to open your salon. You didn’t have any formal ‘running a business’ training. Maybe like me you thought your passion for hair and beauty would be enough.
And now you could do with a helping hand to help to build your business because you’ve realised that just delivering quality hair and beauty services isn’t quite enough. You need someone who’s been there and done it – and who can help you work out where to put your focus.
With over 35 years’ experience in the hair and beauty industry I know what it takes to start, grow, and keep a business successful
I grew my own business from a single salon to a thriving four salon group, winning many industry awards and achieving retail percentages unsurpassed by any other independent company.
Since a successful buy out in 2003 I have worked with salon owners to dramatically increase their revenue, develop their team and create strategies that work for their salons and also keep some sanity in their personal lives.
Through my in-depth experiences and constant revaluation of the marketplace I believe I am able to deliver specific advice that is right for your company rather than the same old generic solutions which some business coaches may churn out.
I can work with you and your team on any or all of all the below to achieve the ultimate results in a way that excites, inspires and motivates to keep your business in profit.
What I do
Read my testimonials to see if I could make that important difference to your business.
Penny has been with me from the very beginning of Linnaean, from its very inception.She assisted me in opening my salon business, identifying and negotiating with the best product companies who would complement my brand, advising on how to use the designated space to its commercial potential whilst not losing my brand identity and recruiting in the most amazing team of hairdressers.
Her imagination, vision and commitment to task is breathtaking. To this day Penny continues to work with me, as we take Linnaean onto its next journey, becoming UK industry leaders and an epicentre for both creative and commercial acumen.
I would not hesitate in highly recommending Penny to both new and established hair and beauty salons.
Penny has been instrumental in the growth of Melissa Timperley Salons. We started our business in 2016 and recognised that we needed help to grow and manage the business a couple of years later. Since working with Penny we have won several industry awards for our work and business approach.
Penny has been a source of practical and experienced advice to guide us through important decisions on the shape of our business and our team. The fact that she is a former successful salon owner who has been through the same challenges we face was important to us in our choice of consultant.
Penny is straight-talking; she makes you think, challenges you in positive ways, and is supportive throughout. Her advice on our team structure, pricing strategy and marketing, in particular, has provided us with the sound foundations to grow our business further. Her training for the team on consultations and re-booking has also been very well received by our stylists.
There is no doubt that we would have made decisions that would have slowed us down had we not been working with Penny and benefited from her experienced guiding hand.
I know Penny to be one of the wise women of hairdressing! I respect greatly her long history as a hairdresser and salon owner, working from the bottom up to build a strong group before moving into her second career as a business trainer and coach.
I recognise her passion for the hair industry and applaud her altruism in supporting both commercial and charitable endeavours. We have worked together as pro-bono Hair Council members and I count Penny as a loyal and enthusiastic asset to any cause, her dynamic and focussed approach driving towards ‘getting the job done’. She possesses the ability to both see the big picture and attend to detail at the same time.
Her steely resolve is expressed imaginatively and whilst a strong business woman at all times, importantly Penny is kind and empathetic, realistic about human frailty but dogmatic in her desire for her partners and collaborators to be the best possible.